Complete customer satisfaction is our #1 goal. At NorthStar TeleSolutions, we strive to provide our clients and their customers with "best-in-class" support 24 hours a day 7 days a week. NorthStar's team of customer account executives pride themselves on going above and beyond to help customers resolve their problem on the first contact, each and every time. By educating and assisting customers in resolving their own problems when possible we are able to alleviate a frustrating wait for a technician while at the same time empowering the customer. We believe in 100% satisfaction from the beginning to the end of each customer contact and are committed to ending each call on a positive note.

Kelli Jones

As we are hard at work building new relationships everyday, we are working just as hard to maintain the satisfaction of our existing clients and fulfill the needs of their customers. Over the last decade, we have consistently provided our clients and their customers with top notch customer service in more ways than one. Our belief is to build and maintain a positive relationship with everyone involved, starting with your staff all the way to the customer. This approach creates a win-win situation for all parties involved. We firmly stand 100% behind our motto, ‘We’ll do more than answer the call.

Denna Hughes

Our promise is to meet all of the needs of our clients and to provide their subscribers with seamless service. With the flexibility and technology that we have to offer, our customers can focus on the operations and growth of their business with the peace of mind that their back office support is being represented at the highest level here at NorthStar. We are committed to excellence by providing professional representation of each and every company we serve as we interact with their customers daily.

Brandi Scott

In order to be successful, we believe that we can not only meet, but must consistently exceed our clients expectations. By doing so, we are providing them with the confidence they require to remain dedicated to us as well as building long-term relationships. As a professional customer service provider, NorthStar TeleSolutions has proven itself time and again as being knowledgeable, flexible and courteous. These attributes provide our clients with the satisfaction of being able to depend on us to represent them in a manner that they expect and that their customers demand.

Jenni Dick

At our core, we are a technology company. We are built on the premise that the appropriate application of technology will serve our clients interests. We are not a ‘one-size-fits-all’ shop. Thanks to our open architecture philosophy and development expertise, we can quickly and efficiently tailor solutions to meet our clients specific business objectives.

Eric VanStraten

Our commitment and vision is to expand our core competencies to meet the dynamic needs of the broadband marketplace. We believe the work we do is more than just managing customer relationships. It's about enhancing customer value and doing everything possible to create a strong relationship between our client and their customers. The bottom line is that customers appreciate relationships, but they commit to value. Everything we have developed here, from our infrastructure, to our technology and our people, is intended to help NorthStar become a key part of our clients' strategy to increase customer value. When we partner with companies that share this philosophy and commitment to excellence, tremendous benefit is created for all parties

Josh Thackery